Kompetensi Komunikasi Antarbudaya NOC Assistants Delegasi Uzbekistan pada Asian Games 2018
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2020-01-08
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Hana Alifah Sakina. 210110150045. 2019. Kompetensi Komunikasi Antarbudaya NOC Assistants Delegasi Uzbekistan pada Asian Games 2018 (Studi Kasus mengenai Kompetensi Komunikasi Antarbudaya NOC Assistants Delegasi Uzbekistan pada Asian Games 2018 di Jakarta). Penelitian dilakukan dibawah bimbingan Dr. Hadi Suprapto Arifin, M.Si. selaku dosen pembimbing utama dan Andika Vinianto Adiputra, S.Sos., M.A selaku dosen pembimbing pendamping di Prodi Ilmu Komunikasi, Fakultas Ilmu Komunikasi, Universitas Padjadjaran.
Asian Games merupakan ajang olahraga internasional yang menjadi tempat berkumpulnya budaya yang berbeda. NOC Assistant Delegasi Uzbekistan bertugas untuk mendampingi Delegasi Uzbekistan dalam memenuhi kebutuhan dan menjalankan kegiatan mereka yang berkaitan dengan Asian Games 2018. Penelitian ini bertujuan untuk mengetahui (1) pentingnya kompetensi komunikasi antarbudaya bagi NOC Assistants ketika bertugas di Asian Games 2018, (2) persiapan yang dilakukan NOC Assistants sebelum bertugas, (3) cara yang dilakukan NOC Assistants dalam mengatasi hambatan komunikasi dengan Delegasi Uzbekistan, dan (4) kelayakan kompetensi komunikasi antarbudaya yang diterapkan NOC Assistants dalam mendampingi Delegasi Uzbekistan. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Data dikumpulkan melalui wawancara dengan 14 informan, observasi partisipan, dan studi pustaka dan dokumentasi.
Hasil penelitian menunjukkan bahwa pentingnya penerapan komunikasi antarbudaya yang kompeten bagi NOC Assistants adalah untuk mengatasi perbedaan budaya dan tantangan yang ditemui ketika mendampingi Delegasi Uzbekistan dalam mencapai task-oriented goal dan relation-oriented goal, persiapan NOC Assistants terdiri dari persiapan formal dan persiapan mandiri, NOC Assistants dapat mengatasi hambatan yang ditemui ketika berkomunikasi dengan Delegasi Uzbekistan, dan komunikasi antarbudaya NOC Assistants selama bertugas di Asian Games 2018 tergolong sebagai optimized communication dan dipandang kompeten dalam mendampingi Delegasi Uzbekistan.
Kata Kunci: Kompetensi Komunikasi Antarbudaya, NOC Assistants, Uzbekistan, Asian Games 2018
Hana Alifah Sakina. 210110150045. 2019. Intercultural Communication Competence of NOC Assistants for Uzbekistan Delegates in Asian Games 2018. (Case Study about Intercultural Communication Competence on NOC Assistants of Uzbekistan Delegates in Asian Games 2018 in Jakarta). Research conducted under the guidance of Dr. Hadi Suprapto Arifin, M.Si. as the main supervisor and Andika Vinianto Adiputra, S.Sos., M.A as the secondary supervisor at Department of Communication Science, Faculty of Communication Science, Padjadjaran University.
Asian Games is an international sports competition that emerges as a melting pot for different cultures. NOC Assistants for Uzbekistan Delegates was responsible for assisting and coordinating Uzbekistan Delegates’ needs and activities related to the games. This research aims to understand (1) the importance of the implementation of a intercultural communication competence by NOC Assistants to fulfill their duties in Asian Games 2018, (2) preparation conducted by NOC Assistants prior to the event, (3) the means they carried on to deal with communication barriers with Uzbekistan Delegates, and (4) the appropriateness of intercultural communication competence performed by NOC Assistants in assisting Uzbekistan Delegates. This research is conducted in qualitative method with case study approach. Data gathered by in-depth interview with 14 informants, observatory participant, and literature and documentation studies.
The outcome of this research shows that the importance of intercultural communication competence for NOC Assistants is to overcome communication barriers and challenges while assisting Uzbekistan Delegates, the preparation conducted by NOC Assistants before the games includes formal and independent approach, NOC Assistants were able to overcome the cultural barriers they faced when communicating with Uzbekistan Delegates, and intercultural communication competence performed by NOC Assistants is categorized as optimized communication and viewed as competent to assist Uzbekistan Delegates.
Keywords: Intercultural Communication Competence, NOC Assistants, Uzbekistan, Asian Games 2018
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Kompetensi Komunikasi Antarbudaya, NOC Assistants, Uzbekistan